FAQ’s

How do I know you Dermalogica stockist?

As an authorised stockist of Dermalogica we are able to retail all products from the different ranges and we do offer skin treatment services. For further information please feel feel to call us on 02 9437 1314

 

Why are your prices so affordable and cost effective than other suppliers?

As Dermalogica is the best professional skincare system in the world we want to be available to everyone.  The product truly speaks for itself and we would like you to experience Dermalogica at inexpensive prices.

 

How do I make payment for my products?

With PayPal being accepted worldwide this is our provider for secure payments.  All credit details are confidential and are done on the secured payment gateway from PayPal.

 

What if I am not a PayPal member?

A: You do not need to be a PayPal member to purchase your products with Krysalis.com.au, the PayPal system offers a guaranteed security of your financial information.  If you choose not to be a member then payment is made with a credit card.

 

What if I don’t have a credit card, can I still purchase products online?

PayPal has many methods of payment available, these include credit cards or if a member you can use your savings account linked to your newly created PayPal account.

 

There are lots of questions I have about my skin, how do I know which are the right products for me?

The easiest way to find out which products are right for you is to speak with us on 02 9437 1314 or submit an online consultation.

 

Why do you only deliver to Australia?

There are many countries that have Dermalogica available and to ensure that the product is kept in great condition we deliver only to Australia.  If you would like to find out where to find Dermalogica in another country please contact us and we will help you find out.

 

Do you have any specials or other information on the skin?

A monthly newsletter can be sent to you which includes specials, articles and more.  We have special offers available on our website as well as limited offers, these can be seen on our website at various times.

 

Can I return a product if a problem occurs?

Yes you most certainly can.  Please view our Returns Policy for further details.